FAQ

1. What products do you sell at Comicofur?

We offer a wide range of dog and cat products, including food, treats, toys, litter, accessories, and daily care essentials designed for safe and comfortable pet care.

2. Do you deliver all over India?

Yes. We provide free shipping across India to serviceable PIN codes.

3. Do you offer fast delivery?

Yes.

  • Pan India delivery: 3–5 days

  • Delhi NCR: 2-hour delivery available between 9 AM and 9 PM, subject to availability

4. Is Cash on Delivery (COD) available?

Yes, COD is available on eligible orders. Some orders may require confirmation before dispatch.

5. What is your return policy?

Returns are accepted only for wrong or defective products within 3 days of delivery. A clear unboxing video is mandatory for approval.

6. Can I exchange a product?

Exchanges are allowed only if a wrong product is delivered. Exchanges for preference, size, or usage reasons are not accepted.

7. When will I receive my refund?

Once approved, refunds are processed to the original payment method and reflect within 8–15 business days.

8. How can I contact customer support?

You can reach us at:

  • Phone: +91 9311448830

  • Email: care@comicofur.com
    Support is available daily from 9 AM to 9 PM.